OUR HISTORY

Ciminero & Associates, P.A. has worked with the cruise line industry for over 30 years. Because of our clientele and the expansion of their fleets throughout the world, we have also expanded our team of professionals who are trained to respond to critical incidents that occur on ships or shore side in any port city. In our early years, the majority of requests from cruise lines were related to providing services for crew members. However, we have also responded to requests related to guest related events. We currently work with most of the major cruise lines based in the U.S. as well as those based in Europe.

CRISIS RESPONSE SERVICES FOR CRUISE LINES

IN PERSON OR VIRTUAL CRISIS COUNSELING ON SHIPS

CRISIS COUNSELING SHORE SIDE

CREW, GUEST, & FAMILY SERVICES

24/7 PHONE CONSULTATION

STAFF TRAINING

WORLDWIDE COVERAGE

OUR EXPERIENCE

Ciminero & Associates, P.A. has provided critical incident consulting services to a diverse clientele over the past 35 years. These include such high-profile companies as FPL, Texaco, American Express, SunTrust Banks, The Miami Herald, Knight-Ridder, Pan Am and NBC.

Our Response Team has also worked with the following cruise lines as of 2022:

‪Azamara

‪Carnival Cruise Lines

‪Celebrity Cruises

COSTA

‪Cunard

Disney Cruise Line

‪Holland America Line

MSC Cruises

‪Norwegian Cruise Line

Oceania Cruises

‪Paquet French Cruises

‪Princess Cruises

Pulmantur Cruises

Regent Seven Seas

‪Royal Caribbean International

‪Seabourn Cruise Line

Silver Seas

The World Residence at Sea

Viking Cruises

Virgin Voyages

Windstar Cruises

REACHING OUT GLOBALLY

Our Response Team has been providing our cruise line corporate clients with a wide range of services to assist in the aftermath of a traumatic crisis. As our clients expand their fleets worldwide, we continuously extend our network of professionals to meet our clients’ growing needs. Our services are now provided world-wide. Many of the locations covered in the USA, the Caribbean, and Central America are serviced by our Miami office. Some of the services on the West Coast and Western Mexico can also be provided by our national network. We have provided services in many locations outside the continental USA including Hawaii, Alaska, Canada, Mexico, Central and South America, most Caribbean Islands, Bermuda, and ports throughout Europe.

Cruise Line International Response Team electronic brochure